Returns & Cancellations

Returns are accepted for non-personalized and non-custom resalable items. 

Items containing the following are not returnable:

  • personalized text; names, dates, quotes, etc.
  • custom images; photos, clipart, alterations in current advertised design, etc.
  • custom colors; embroidery, gemstones, enamel, etc.

Instructions for Returns of Non-Personalized Items:

  • Contact me within 3 days of receipt of package.
  • Return label will be provided with tracking via message system and deducted from return value.
  • Return within 14 days in original packaging.
  • Buyer responsible for return shipping when manufacturing error is not present.
  • Misrepresentation of product return, purposeful destruction of returnable item or improper packaging with result in loss of refund.
Instructions for Returns of Personalized Items:
  • Non-refundable unless manufacturing error is made.
  • Contact me within 3 days of receipt of product.
  • Provide photograph of error.
  • Corrected product will be sent with 24 hours.


  • Accepted within 24 hours of purchase or prior to production.

Our Daughter

The name 3*21 Simple Creations has multiple personal meanings.

  • 3*21 represents 3 of the 21st chromosome, more commonly know as Trisomy 21 or Down Syndrome.
  • Simple represents simplicity of life which is a huge component of our daughter's enjoyment in life.
  • Creations represents the miracle development of her life despite atypical chromosomal development.

Down syndrome continues to be the most common chromosomal disorder. Each year, about 6,000 babies are born with Down syndrome, which is about 1 in every 700 babies born.